Making an Impact with Compassionate Care
About us
Who We Are
With a proven track record of excellence and a deep commitment to the well-being of our community, we have earned our reputation as one of the market leaders in care.
Chiltern Healthcare has been providing high-quality, compassionate care and support that empowers individuals in need and their families. With a genuine passion for caregiving and deep empathy for others, we work hard to bring services tailored to specific requirements and preferences. We prioritise the safety, privacy, independence and best interests of those we serve
What We Do
We offer a comprehensive range of services that cater to diverse needs. From live-in care services to complex care services, we provide exceptional care that fosters well-being and independence and enhances the quality of life of our clients and their families. Our services extend far beyond meeting physical needs. With every interaction, we also provide emotional comfort and instil strength and resilience that help our clients navigate challenges with grace, determination and dignity.
Who We Cater To
Chiltern Healthcare serves people of all ages, from children and older people needing assistance to those with impairments or medical issues that necessitate extra care. We also recognise the value of respite care for family caregivers. We have services designed to provide them with much-needed relief from the demands of caregiving, helping them recharge, improve family stability, avoid burnout and reduce the risk of abuse or neglect. Whatever your circumstances, we are your caring partner on your path to a better quality of life.
Our Approach to Care
We put you, the client, at the centre of our care philosophy. With an understanding that everyone’s journey and needs are unique, we take the time to listen to your goals, interests and preferences. We then use them to develop tailored care plans that align with your requirements and support your independence. With you at the centre, compassion and empathy as our guiding principles, we seek to empower you to live on your terms while safeguarding you against neglect and abuse.
Personalised Care Plans
At Chiltern Healthcare, we recognise that everyone has unique needs and preferences. That is why we take a personalised approach when developing care plans for our clients. We tailor our services through thorough assessments and consultations to align with each person’s specific requirements. This personalised approach ensures our clients receive the care they need while maintaining their autonomy and independence.
Preserving Independence and Dignity
We take immense pride in our team of highly skilled carers. They are compassionate souls with hearts full of empathy and a genuine commitment to making a positive difference in the lives of those they serve. They go above and beyond to provide exceptional care, building trusting and meaningful relationships with those under their care while fostering a nurturing environment that upholds clients’ independence and dignity and where they feel safe and valued.
Our Commitment to Privacy and Safety
We deeply value the privacy and safety of our clients. In that respect, we maintain strict security standards to safeguard personal information. This ensures that any data provided to us is kept confidential and handled with utmost care. We also guarantee a secure environment for everyone under our care by implementing strict protocols and safety measures, including screening and training of carers, infection control and hygiene practices, regular health screenings, medication management, fall prevention, emergency preparedness plan and home safety assessments.